Episode 133: Perfecting UX Personalization with Michelle Parsons of Product School

In this episode of Product Thinking, Michelle Parsons, Product Executive in Residence at Product School, joins Melissa Perri to share what makes a stellar consumer product, the challenges of implementing user personalization, and Michelle's experiences at big consumer names like Spotify and Netflix. They also delve into the role of personalization in the dating app Hinge and its mission to create meaningful connections.

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Stephanie Rogers
Episode 126: Unleashing the Power of AI in Product Management and Cybersecurity with Steve Wilson, Chief Product Officer at Contrast Security

In this episode of Product Thinking, Steve Wilson, Chief Product Officer at Contrast Security, joins Melissa Perri to explore the dynamic world of product management. They dive into the intersection of customer demands and technological shifts, how to harness the power of AI in product management, the integration of AI and Machine Learning for enhanced cybersecurity, and how product managers can meet both user needs and security requirements.

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Stephanie Rogers
Episode 124: How Integral Are Tough Skills For the Development of Product Managers?

In this episode of Product Thinking, Melissa Perri talks with Glen Stoffel and Caryn Fried, the Co-Founders of Camp4. They talk all about tough skills for project managers such as emotional intelligence; how to deal with stakeholders; how to communicate with the rest of your team; as well as some great facilitation techniques so that you can get the work done!

Both Glen and Caryn are the Co-Founders of Camp4, an organization bringing together the world’s leading sales practitioners to advise and accelerate the growth of the next generation of Salesforce innovators. Glen is also the Co-Founder of Think it Done, and previously held leadership roles at Bluewolf, an IBM company. Caryn is both the Co-Founder and CEO at Camp4, and Co-Founded Think it Done with Glen before leaving in 2020.

The two have worked together closely for years and we can’t wait for you to hear their stories and gain some super actionable insights into project management and team facilitation.


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Stephanie Rogers
Episode 123: Navigating Conflicting Methodologies in Product Management with Teresa Torres

This time on Dear Melissa, Melissa Perri holds an interactive session with Teresa Torres, Product Discovery Coach at Product Talk.

In this episode, they answer questions on navigating conflicting methodologies, the importance of hiring a skilled product manager, and achieving strategic alignment and execution in large enterprise companies with multiple product lines and strategies. They delve further into the importance of standardizing processes, such as product strategy cadence, road maps, and discovery tool kits, to facilitate coordination and collaboration.

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Stephanie Rogers
Episode 122: Mastering the Art of Product-Led Growth: Effective Strategies for a Self-Selling Product

In this episode of Product Thinking, Melissa Perri talks with Wes Bush, CEO of ProductLed. They explore the art of product-led growth and share effective strategies for building a product that sells itself. 

Wes Bush is the renowned author of "Product-Led Growth: How To Build a Product That Sells Itself." He asserts that, over the past several years, the way we buy software has undergone a transformative shift. Businesses must lead with their product and allow potential customers to experience its value firsthand.

Product-Led Growth provides the framework for businesses to adapt to this new era of customer-driven decision-making. It's not just a trend or buzzword but an actionable business strategy that enables companies to succeed in this new business landscape. With Wes Bush's guidance and expertise, businesses can learn to build products that sell themselves and position themselves for long-term success.


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Stephanie Rogers
Episode 120: Navigating Product Transformations and Developing High-Performance Product Teams: a Blueprint for Success in Large Organizations

In this episode of Product Thinking, Melissa Perri talks with Deba Sahoo, SVP and Head of Product at Fidelity Investments. They discuss all product transformations and how to develop a high-performance product team in large organizations.

Deba is an accomplished Chief Product Officer and product management executive with extensive experience in the Financial Services and FinTech industry. He is a passionate advocate, thought leader, and sought-after speaker on product leadership, digital transformation, and product management.

Deba's dedication and innovation in product leadership have earned him global recognition. Recently, he was recognized among the Top 20 most influential and innovative CPOs worldwide by Products that Count, the largest network of product managers in the world.


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Stephanie Rogers
Episode 119: Answering Questions About Scaling Product Teams When You Are the Leader, How R&D Helps the Product Team, and How to Effectively Transition From a Consultancy Into a Product Company

In this Dear Melissa segment, Melissa Perri answers subscribers’ questions about how to stay on top of what is going on in a scaling team when you are the product leader, how R&D differs from product management, as well as how you can transition from a consultancy into a product company.


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Stephanie Rogers
Episode 116: Beyond the Basics: Non-Traditional Approaches to Product Management and Leadership with Yasi Baiani

There is nothing more valuable for the product team than the voice of the customer and really understanding what problem you are solving. In this episode of Product Thinking, Melissa Perri talks with Yasi Baiani, Senior Vice President of Product and Marketing at Cleo. They explore product management in some non-traditional senses, as well as how to set up a winning structure for your product teams and what good product leadership looks like.

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Stephanie Rogers
Episode 115: Answering Questions About Navigating the B2C to SaaS Transition, the Cultural Change Challenge, and Comforting People With Product and Legacy Business

In this Dear Melissa segment, Melissa Perri answers subscribers’ questions about moving from B2C to SaaS companies and how we can do it effectively, getting people comfortable with product and legacy businesses, and understanding the right time to move on to another company and stop fighting the cultural change.

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Stephanie Rogers
Episode 114: Designing for Impact: How User Research Can Transform Government Services with Dana Chisnell

Have you ever wondered what it's like to work in product management and UX design in the government? Dana Chisnell, the Acting Executive Director for Customer Experience at Homeland Security, tells Melissa Perri what it’s like in this episode of Product Thinking. Dana shares her journey from being an independent consultant to ultimately joining Homeland Security. She describes the challenges of implementing human-centered design in a massive government organization, and the importance of proactive user research to inform service design. Listen in to learn how Dana and her team are working to improve customer experiences for the public in their interactions with DHS agencies, from TSA to FEMA.

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Stephanie Rogers